Both the CMMS and the KPI/KRI depend on the processes involved.
I use TINC CMMS (
) and the main process groups we target are:
I) Inventory management
II) Maintenance management
III) Service ticket management
IV) End-user training management
V) Adverse event management
VI) Surgical support management
VII) Budget management
VIII) HR management
The main indicator types we measure are:
A ) Finantial
B ) Demographic
C ) Operational
D ) HR Performance
E) Medical Equipment Performance
Some examples of metrics we measure are:
I) Total units inventoried, Incorporated units, Decomissioned units, Net value of inventory, Money spent on new acquisitions, Money spent on rentals, Inventory net worth...
II) Scheduled service orders, Executed service orders, Internally executed service orders, Externally executed service orders, # of corrective service orders, # of preventive service orders, $ spent on unplanned preventive service orders, $ spent on corrective service orders, $ spent on service contracts, Top 5 devices with most failures by brand...
III) # of cases created, # of resolved cases, # of pending cases by priority, # of cases resulting in a service order, Average time of case closing by priority...
Last edit: 2 years 3 months ago by Luis E. Fernandez A..
Hi, I'm interested in establishing global trends around the following:
1. What Enterprise Asset Management/Computerised Maintenance management systems are used predominantly to manage medical equipment within a single/multiple hospital environment?
2. What key performance indicators are used to measure Clinical Engineering performance from the above system and/or operationally?